Privacy Policy
This privacy policy is written to demonstrate our commitment to privacy and to outline our data collection and usage policies. By using this site and/or by signing up to any service provided via this site, you consent to the collection and use of your personal information as set out in this privacy policy. Terms used in this privacy policy have the same meaning given in the Terms and Conditions. In the event of a conflict or inconsistency between this privacy policy and the Terms, the Terms will prevail.
We may change this Privacy Policy from time to time and we will tell you about a change in the Privacy Policy by updating the “last updated” date on our website. Unless otherwise stated, any changes to the Privacy Policy will take effect immediately upon being placed on this website and your continued use of the services will represent an agreement by you to be bound the Privacy Policy as amended.
APPLICATION OF THIS PRIVACY POLICY
This Privacy Policy applies to any personal information (as that term is defined in the Privacy Act 2020) that we collect when you interact with us.
WHAT CAN I USE ONLINE SERVICES FOR?
The online services allow you to find out information about foodland.co.nz, its stores, products and services, and promotions. We are not responsible if you use the online services for any other purposes.
- Visit foodland.co.nz website
- Register your interest
- Login to foodland.co.nz website
COLLECTION OF PERSONAL INFORMATION AND YOUR PRIVACY
When you use our platform, we collect and store your information which is provided by you from time to time.
WHAT INFORMATION MIGHT WE COLLECT?
We may collect your personal information like your name, postal and delivery addresses, email address, phone number and any other information that we request at a time of you accessing our website.
We may track your buying behaviour, preferences, and other information that you choose to provide on our platform. When you use our platform, we collect and store your information which is provided by you from time to time. In general, you can browse the platform without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service, product, or feature on the platform.
WHY DO WE COLLECT PERSONAL INFORMATION?
We mainly collect personal information to allow you access to services.
We use personal information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our platform or not), which URL you next go to (whether this URL is on our platform or not), your computer browser information, and your IP address.
DO WE DISCLOSE PERSONAL INFORMATION TO ANYONE ELSE?
We may disclose your personal information to third parties, such as sellers, business partners, etc. This disclosure may be required for us to provide you access to our products and services; for fulfilment of your orders; for enhancing your experience; for providing feedback on products; to collect payments from you; to comply with our legal obligations; to conduct market research or surveys; to enforce our terms of use; to facilitate our marketing and advertising activities; to analyse data; for customer service assistance; to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our product and services.
PAYMENT INFORMATION
If you make a payment via our websites, our payment gateway provider eWay will process your payment. BNZ will process your payment information, in accordance with BNZ’s Privacy Policy available at https://www.bnz.co.nz/about-us/governance/privacy-policy. Your payment card number is not held by and is never revealed to us.
COOKIES AND TRACKING
Cookies are text files with small pieces of data like a username and password that website sends to your browser that are used to identify your computer as you use a computer network. Cookies help in providing best possible shopping experience. We do not control the use of cookies by third parties.
ANALYSIS TOOLS
We use various analysis tools to collect information about your activities. The information we collect, using analytics tools, may be information about you like, products page you have visited, average amount of time spent on web page, No. of users who visited the site, etc. By accessing and using our website, you consent to our use of such analytics tools to collect information about your access and use of the services through that site.
DIRECT MARKETING AND CONSENT TO RECEIVING MESSAGES
When you register to receive marketing communications from us through the newsletter, your name and contact details will be added to our foodland.co.nz database and you consent to receiving messages from us by email. In each commercial email received from us, you will be able to see the unsubscribe button to stop promotional emails sent by us. If you unsubscribe, we may not be able to provide you with all or some of the services.
SECURITY OF PERSONAL INFORMATION
Any personal information that you provide to us through this site will be collected and held by us or on your behalf. We will take reasonable technical and organisational to prevent the loss, misuse, or unauthorised alteration of your personal information. Even though we take all reasonable measures, we cannot ensure or warrant the security of any information we collect from you.
ACCESSING, CORRECTING AND UPDATING PERSONAL INFORMATION
Your personal information will be held by foodland.co.nz. Under the Privacy Act, you have the right to access your personal information that we hold, and to have that information corrected and/or updated. You may be able to update some of your personal information online, via your account. We will rely on the information that you have provided to us, so please ensure that the information is accurate and kept up to date. If you find that the information we hold about you is incorrect, please contact us immediately and we will update it as soon as possible.